You want quick care with no bills. Learn How to Check Sehat Card in minutes using Sehat Card status check online or SMS. It’s a national safety net under SSP that makes hospital admissions cashless across Pakistan for eligible families.
You can verify your coverage fast through Eligibility SMS (8500) for Sehat Card or the portal. Provinces also support you via PHIMC, SLIC and NADRA. Use CNIC verification via NADRA for Sehat Card if your family details need updates.
Why checking your Sehat Card status matters
A fresh status avoids admission delays. Confirm eligibility, balance and family coverage before you visit. Use Online eligibility portal for Sehat Card or Sehat Card helpline support for clarity.
Programs/brands overview (Sehat Insaf Card, Qaumi Sehat Card, Sehat Card Plus KP)
Different names, one goal. You’ll see Sehat Insaf Card in legacy KP, Qaumi Sehat Card in Punjab and Sehat Card Plus KP in Khyber Pakhtunkhwa. All align with SSP and empaneled hospitals near me portability.
Sehat Card Types by Region: Sehat Insaf Card, Sehat Card Plus KP
Punjab runs Qaumi Sehat Card via PHIMC. KP offers Sehat Card mobile app (KP) and broad packages through State Life. Other regions use federal SSP rails and Sehat Card hospital list PDF support.
Regions outside KP verify on 8500. KP verifies on 9780 with in‑app balance. Cross‑province admissions work at empaneled hospitals near me when slots are available. Keep your Documents required (CNIC, B‑Form/CRC) handy.
Sehat Card Plus KP (Khyber Pakhtunkhwa) coverage
KP covers secondary and tertiary care including transplants. Check Sehat Card balance check in app then visit a panel facility. For help call 0800‑89898.
Federal/provincial scope (Punjab, Sindh, ICT, AJK, GB, Balochistan)
Most areas use 8500 for eligibility. Punjab adds Sehat Card helpline support through PHIMC. ICT, AJK and GB follow SSP rules with Inter‑district/province portability.
Eligibility Criteria to Use Sehat Card (CNIC, NADRA, Family Coverage)
Eligibility links to your CNIC, domicile and PMT/NSER datasets. If your SMS says not eligible you can fix it by CNIC verification via NADRA for Sehat Card and request a refresh in the SSP systems.
Family coverage includes the head, spouse and unmarried children. After marriage, the new family unit updates in NADRA FRC. Newborns are added with Child Registration Certificate (CRC/B‑Form). Keep Sehat Card admission process at hospital counter smooth with originals.
CNIC & NADRA verification for eligibility
If details are wrong visit NADRA to update FRC or CRC then recheck on 8500. Use the Online eligibility portal for Sehat Card to confirm sync.
Family coverage rules (spouse, unmarried children)
Unmarried children use the parents’ card. A married child needs a new family record. For newborns, add CRC and recheck via Eligibility SMS (8500) for Sehat Card.
Quick Start: How to Check Sehat Card via SMS (8500 & 9780) | صحت کارڈ چیک کرنے کا تیز ترین طریقہ
Need speed before a hospital visit? Use SMS. It’s reliable, works on basic phones and gives instant answers. This is the fastest way to confirm How to Check Sehat Card without data or app access.
If you’re in KP use 9780. For other provinces use 8500. Save each reply as proof. Pair the SMS result with Sehat Card hospital list PDF and call Sehat Card helpline support if anything looks off.
SMS to 8500 — step-by-step
Send your 13‑digit CNIC from your own SIM. It returns eligibility in under two minutes. This pairs well with Sehat Card status check online for confidence.
Type CNIC (13 digits) without dashes/spaces
Enter digits only to avoid rejection. Use the same CNIC you’ll show at admission.
Example format: 3520212345678
That’s the correct CNIC format for SMS verification.
No spaces, no dashes
Spaces and dashes cause failures. Type straight numbers only.
Send to 8500 from SIM registered to your CNIC
Using someone else’s SIM can block results. Stick to your own line.
Urdu: 8500 پر سی این آئی سی بھیجیں
This Urdu prompt is on official posters and SSP pages.
Use PTA‑verified SIM
Unverified SIMs can block OTPs and replies. Verify with your operator.
Wait 1–2 minutes for reply
Most networks reply fast. Peak hours can take longer.
If no reply in 10 minutes, resend once
Do not spam. One retry is enough before calling support.
Save/screenshot eligibility message
Keep it for hospital desk verification and future reference.
SMS to 9780 (KP) — step-by-step
KP residents get eligibility and balance visibility through 9780 and the app. Combine both for a complete view and Sehat Card balance check.
KP residents only — sehat card kese check karein (9780)
Use 9780 if your CNIC is registered in KP.
Urdu: 9780 پر سی این آئی سی بھیجیں
You’ll see this line on KP posters and app screens.
Type CNIC and send to 9780
Digits only. Use your own SIM for clean matching.
KP message template
You’ll receive eligibility plus balance or a simple status code.
Receive eligibility/balance reply
Read carefully. Balance shows secondary and priority buckets.
Retry after 10 minutes if no response
Network lag happens. Try once then call 0800‑89898.
If no reply after 10 minutes, retry once
One more attempt is enough before escalation.
Common SMS errors and fixes
Most errors are simple. Fix the SIM name, remove spaces or top up. Recheck again then pair results with Online eligibility portal for Sehat Card for certainty.
Message failed — low balance/spam filter
Keep a small balance and disable SMS blocking.
Try alternate SIM registered to your CNIC
A second line in your name can help.
Disable DND/spam filters
Some phones silently block service SMS.
SIM not PTA‑verified or not in your name
Update registration with your operator store.
Ported number (MNP) delays
Recently ported numbers may lag for a day.
Helpline numbers: 0800‑09009, 0800‑89898
| Hotline | Purpose |
| 0800‑09009 | Punjab PHIMC support |
| 0800‑89898 | KP State Life support |
24/7 hospital services; office hours Mon–Fri 9AM–5PM
Hospitals serve round‑the‑clock. Admin desks answer in office hours.
Official WhatsApp (KP/State Life)
Use the verified badge in the KP app or site.
Verify hospital on PHC/HCC
Check PHC Punjab and HCC KP registries for status.
CMS ticket ID for complaint tracking
Always note your complaint ID for follow‑up.
How to Check Sehat Card Online — Eligibility Portal
Prefer the web. The portal shows eligibility and family members then you can print a proof. Bookmark official links to avoid scams and keep your Sehat Card status check online secure.
Use the federal SSP site and PHIMC portal for Punjab. View guidance on the homepage at the official SSP site: https://www.sehatsahulat.com.pk and PHIMC: https://phimc.punjab.gov.pk. Save your result with the Sehat Card hospital list PDF.
Web portal eligibility check — steps
Open the portal, enter CNIC, solve CAPTCHA then submit. Cross check with SMS if needed. This supports Check eligibility with CNIC (without dashes/spaces).
Open official eligibility portal
Start at SSP or PHIMC links to stay safe.
Enter CNIC and CAPTCHA
Enter 13 digits then complete CAPTCHA.
If CAPTCHA fails, refresh the page
A new image often fixes it.
Submit and view result
Your eligibility appears almost instantly.
Print/download eligibility confirmation
Keep a PDF on your phone.
Read result and next actions
Eligible means you can plan admission. Not eligible means you fix records then recheck. Pair with Sehat Card complaint and grievance process if delays persist.
Eligible — what to carry to hospital
Bring CNICs and any referral letters.
Carry original CNIC to hospital
Photocopies slow verification.
Inpatient only, OPD excluded
OPD isn’t covered in SSP.
Not eligible — fix data via NADRA
Update family data then recheck.
Visit NADRA to update FRC/CRC
See https://www.nadra.gov.pk for services.
How to Check Sehat Card on Mobile App (Sehat Card Plus KP)
KP’s official app shows eligibility, balance and history in one place. It’s fast and accurate so it’s ideal for urgent visits. It also supports Sehat Card balance check in real time.
Download from Google Play or the App Store then register with CNIC and OTP. Links: Android https://play.google.com/store/apps/details?id=com.statelife.kpksspvtwo and iOS https://apps.apple.com/pk/app/state-life-sehat-card-plus/id6738374244. This complements How to Check Sehat Card via SMS.
Install and register the app (Android/iOS)
Install, allow permissions, register your CNIC then verify OTP. It’s the official Sehat Card mobile app (KP).
Android: Google Play (com.statelife.kpksspvtwo)
Use only the official publisher State Life.
iOS: App Store (id6738374244)
Confirm the app name and icon match.
Verify OTP and set a secure PIN
PIN protects your data on the device.
Allow SMS permissions for OTP
Otherwise OTP won’t autofill.
Update app to latest version
Updates fix bugs and add features.
OTP, PIN, and account security
Protect your account like online banking. If OTPs don’t arrive update your number and try again. This keeps Sehat Card helpline support calls to a minimum.
Update mobile number for OTP delivery
Your current SIM must match records.
Never share OTP/PIN
Staff never ask for OTPs.
How to Check Sehat Card Balance (KP App)
The app shows two usable buckets. You’ll see secondary and priority balances with utilization history. It’s perfect before procedures and helps avoid surprises at admission.
You can cross check with 9780 in case the app is down. This double check keeps your Sehat Card admission process at hospital counter smooth and stress free.
Balance and utilization view
Open Balance then view remaining limits and past claims. This supports Sehat Card balance check confidence.
Check secondary vs tertiary balance
Each has its own cap.
Utilization resets annually
New year means fresh limits.
Carry-forward not paid if unused
Unused amounts don’t pay out.
View recent admissions and deductions
Check dates and package names.
Secondary vs priority/tertiary limits
KP follows SSP thresholds. Secondary usually covers common surgeries while priority handles high‑cost care. Save a screenshot before traveling.
Rs. 60,000 (secondary) and Rs. 400,000 (priority)
These are initial annual caps.
Extensions up to Rs. 1,000,000 per family/year
Special approvals can extend limits.
Inter‑provincial admissions allowed
Use portability when needed.
Inter‑district portability included
Move care across districts.
How to Check Which Family Members Are Included
Confirm who’s covered well before admission. The portal or app lists your spouse and unmarried children. If someone is missing fix it early to prevent delays.
Cross check with NADRA and bring documents. You’ll breeze through verification when you carry originals and plan ahead using Sehat Card hospital list PDF.
Check included family members
Open family view in the app or portal. This enhances Family coverage eligibility (spouse, children) clarity.
View family tree in app/portal
It shows each covered member.
Unmarried children covered
Married children need their own unit.
Bring CNICs/B‑Form for verification
Originals accelerate checks.
If a member is missing — what to do
Ask NADRA to update FRC or CRC then recheck on 8500 or the portal. Keep receipts.
How to Add Spouse/Newborn to Sehat Card (NADRA FRC/CRC)
Marriage and births require timely updates. Get records right at NADRA then the program syncs your family automatically within scheduled windows.
Save SMS or portal confirmations. If sync delays persist raise a ticket with PHIMC or SLIC and attach your NADRA slips for faster Sehat Card complaint and grievance process handling.
Add spouse: NADRA FRC update
Submit marriage papers then request FRC update. Recheck eligibility after sync using Eligibility SMS (8500) for Sehat Card.
Submit marriage certificate & FRC update at NADRA
Carry originals for counters.
NADRA FRC update timeline (4–6 months sync)
Plan ahead before procedures.
Add newborn: CRC/B‑Form
Register the baby and request CRC. Add the child at the hospital desk if urgent then show CRC later.
Register newborn and get CRC/B‑Form within 60 days
Hospitals may ask for proof.
Documents Required at Hospital (CNIC, B‑Form/CRC) for Sehat Card Admission
Hospitals verify identity first. Bring the patient’s CNIC, head of family CNIC and B‑Form for children. Keep copies and originals together for a painless desk experience.
Carry any prior reports and referral notes too. Ask the HFO for pre‑authorization status before moving to the ward. This keeps Pre‑authorization process and timelines on track.
Required documents checklist
- Patient CNIC 2) Family head CNIC 3) B‑Form/CRC for minors 4) Recent reports.
Expired CNIC/token/receipt handling
If CNIC expired show NADRA token and SMS. The HFO can escalate.
Empaneled Hospitals Near Me — How to Verify Hospital List PDF
Choose a panel hospital before you travel. Use the official list on SSP or PHIMC sites then call to confirm availability. Save addresses and helplines for the trip.
Punjab list is at PHIMC. Federal info sits on SSP. Always confirm in writing by WhatsApp or SMS. This protects your Sehat Card admission process at hospital counter expectations.
Hospital locator & empanelment verification
Find hospitals, confirm specialty and availability. Use empaneled hospitals near me wisely.
PHC/HCC registration check
Verify hospital licensing at PHC and HCC sites before you go.
City Guide: Sehat Card Hospitals in Lahore (PHC Verified)
Use PHIMC’s list then call cardiology, surgery or maternity desks. Confirm bed status and package availability. Save location pins.
Confirming a hospital accepts Sehat Card
Ask for Sehat Card desk confirmation and timing. It validates Inter‑district/province portability.
City Guide: Sehat Card Hospitals in Karachi
Check SSP’s panel list and call admissions. Traffic is heavy so plan well. Keep backups.
Confirming a hospital accepts Sehat Card
Confirm specialty coverage and surgeon availability. Save SMS proof.
City Guide: Sehat Card Hospitals in Islamabad & Rawalpindi
Twin cities have strong networks. Compare wait times and choose wisely. Bring originals.
Confirming a hospital accepts Sehat Card
Ask for bed, ICU and theater slots before travel.
City Guide: Sehat Card Hospitals in Peshawar, Mardan & Swabi
KP facilities are robust under SLIC. Check 9780 and the app for balance then book.
Confirming a hospital accepts Sehat Card
Call the HFO desk and verify daily quotas.
City Guide: Sehat Card Hospitals in Multan, Faisalabad & Quetta
Tertiary centers handle complex cases. Check oncology and cardiology queues early.
Confirming a hospital accepts Sehat Card
Get package name and estimated stay days.
City Guide: Sehat Card Hospitals in Abbottabad, Swat, Kohat & D.I. Khan
Regional hubs stabilize emergencies fast. Use portability when needed.
Confirming a hospital accepts Sehat Card
Ask for ambulance and referral rules in advance.
At the Hospital: Sehat Card Admission Process at HFO Counter
Arrive at the Sehat Card desk. Show CNICs and let the HFO verify coverage. They will create a referral for the consultant then guide you to admission.
Ask for turnaround times. Keep a record of the referral and any receipts. This keeps Sehat Card complaint and grievance process simple if needed.
At the HFO desk: verification & referral
HFO checks eligibility, balance and family tree then prints referral.
Pre‑admission requirements
Bring labs if available. It speeds decisions.
Pre‑Authorization & DMO: Timelines, Referral Letter, and Escalation
Some procedures need pre‑auth. The DMO should decide within 30 minutes. If it’s delayed the HFO can escalate so you don’t wait endlessly.
Keep calm and ask for updates every 15 minutes. Note names and times. This ensures Pre‑authorization process and timelines are respected.
DMO pre‑auth TAT (30 minutes)
If time exceeds this ask for escalation.
Escalation path to project office/helpline
Escalate through HFO then call helplines.
Sehat Card Benefit Packages & Coverage Limits (Rs. 60,000 / 400,000 / up to 1,000,000)
Your card bundles secondary and priority care with strong financial protection. You’ll see limits in app or at the desk. Many lifesaving packages are fully covered.
If limits run out during an admission care continues for that episode. This safety net supports families and enables Sehat Card helpline support to resolve issues fast.
Benefit package breakdown (Secondary vs Priority)
Secondary covers common surgeries. Priority handles high‑cost care.
What’s Covered vs Not Covered (IPD only; Excluded Treatments List)
SSP covers inpatient admissions and emergencies that require admission. OPD isn’t included. Cosmetic, dental and eyeglasses are excluded. Substance use and self‑harm are also out.
Ask for written exclusions. It avoids surprises and keeps OPD not covered under Sehat Card clear at the desk.
Exclusion checklist (OPD, cosmetic, dental, eyeglasses, etc.)
Check the official exclusions PDF before you plan.
Portability: Inter‑District/Province Admissions Using Sehat Card
You can receive care across districts and provinces. Confirm bed availability before travel and keep SMS proofs ready. Portability is a lifesaver during emergencies.
Carry referrals if moving mid‑treatment. Always call ahead. This keeps Inter‑district/province portability smooth.
Use CNIC as Sehat Card — Validity & Auto‑Renewal
Your CNIC is your Sehat Card. Cards don’t expire like bank cards. Systems auto renew eligibility annually when records match.
If CNIC is expired carry your NADRA token. Ask the HFO to escalate pre‑auth with proof while you renew. This maintains Sehat Card admission process at hospital counter momentum.
Troubleshooting: SMS, App, and OTP Issues (sehat card kese check karein problems)
When SMS fails try another SIM in your name. If OTP doesn’t arrive update your number in the app and remove SMS blockers.
Use the portal as a backup. Then confirm with helplines for final assurance through Sehat Card helpline support.
Not Eligible? Fix NADRA Data, PMT/NSER & Appeals
If you’re not eligible update NADRA data first. Then raise an appeal through PHIMC or SLIC and attach proof. You can also register a complaint on PMDU.
Recheck eligibility after updates. This closes the loop on Sehat Card status check online accuracy.
Sehat Card Helpline Support & Complaint Management (CMS)
Helplines resolve authorizations, eligibility, balance errors and hospital refusals. Always request a CMS ticket ID with timestamps and names.
Use PHIMC for Punjab and SLIC for KP. This is the fastest way to confirm How to Check Sehat Card outcomes and escalate properly.
Official Contacts: PHIMC, State Life (SLIC), NADRA & WhatsApp
- SSP: https://www.sehatsahulat.com.pk
- PHIMC: https://phimc.punjab.gov.pk
- NADRA: https://www.nadra.gov.pk
- KP app: Android and iOS links above
Save contacts and keep proofs. This backs Sehat Card helpline support follow‑ups.
Security & Privacy: Zero Co‑Payment, Fraud Prevention, and Refunds
Never pay for covered services. If charged ask for a refund via CMS and helpline with receipts. Protect your OTPs and PINs.
Report fraud to PMDU and program hotlines. Keep Sehat Card complaint and grievance process documented with screenshots.
Updates 2024–2025: New Policy Changes, App Features, Hospital Lists
Watch for hospital list refreshes and package updates. New app features simplify balance tracking and family verification.
Follow official websites and WhatsApp channels. That keeps your Sehat Card status check online accurate before any procedure.
